Is there any shipping charge?
No, there is no shipping charge at the Dogfather.
How does the entire delivery process work?
Where all does the Dogfather ship its products?
We ship our products all across India. Now that is absolutely fabulous news for pet parents and pets across the country.
How do I track my order once it has been shipped?
Right from placing the order to it reaching your destination, we ensure that you receive proper communication about the status and whereabouts of your shipment.
You will receive communication on your registered mobile number and email ID for the following:
What is the estimated delivery time?
The delivery time varies depending on your location.
Does the Dogfather accept CoD payments?
Yes, we do.
Is there any CoD charge?
What to do if I found that my package is tempered or opened upon delivery?
At the Dogfather, we are committed to providing you wonderful shopping experience. However, there may be some problems with the delivery of the product. Following cases maybe there:
In case, the parcel is opened, please do not accept it and report to the customer support at the Dogfather immediately via E-mail or call.
If you found that the product was tempered or damaged after opening the package. You have to do the following:
In case the product has been expired:
We will immediately get back to you and your problem will be resolved appropriately within 4-12 working days.
Satisfied with first purchase and redeemed my welcome bonus as well
My Leo who is 8 now is a fussy eater..thanks to the dogfather treats and food Leo is just loving it.
Excellent support from team through chat support. Had few doubts related to my order which they explained and kept me updated about status of the order.
More than satisfied with the services. Worth every penny.
Lovely inventory...fell in love with their clothing section as images with different dog breeds gave a better idea.